FIRST PRIORITY HEALTH PLUS
The University of Scranton
Member Handbook
Your Benefits
And
How to Use Them
Use this space for information you’ll need when asking about your coverage.
The company office or person to contact about coverage is:
Address: The University of Scranton, Human Resources Dept.
Linden & Monroe Avenue
Scranton, Pa 18510-4679
Phone: (570) 941-7767
The appropriate Blue Cross and Blue Shield Plan contact is:
Address: First Priority Health
70 North Main Street
Wilkes Barre, Pa 18711
Customer Service Phone: 1-800-822-8753
Website: www.bcnepa.com
Prescription Drugs: 1-877-603-8399
The Subscriber Number shown on my Identification Card is:
_________________________________________________________________________________________
The Group Number shown on my Identification Card is:
_________________________________________________________________________________________
The "Effective Date" when my coverage begins is:
_________________________________________________________________________________________
TABLE OF CONTENTS
Responsibilities for Plan Administration . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Coordination of Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Subrogation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Benefit Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Primary Care Physician Covered Services . . . . . . . . . . . . . . . . . . . . . . . . . 23
Specialist Physician Covered Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Inpatient Hospital and Skilled Nursing Covered Services . . . . . . . . . . . . . . . . . 27
Emergency Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Out of Area Covered Services for Unexpected Conditions . . . . . . . . . . . . . . . . . 31
Prescription Drugs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Self Referred Covered Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Participant Eligibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
This booklet describes, in general, the main features of the Plan. Complete terms and conditions are set forth in the Agreement between Blue Cross, Blue Shield and your employer. The Plan is self-funded health plan and the administration is provided through Blue Cross of Northeastern Pennsylvania and Pennsylvania Blue Shield, 70 North Main Street, Wilkes-Barre, PA 18711
The funding is derived from the funds of the Employer and contributions made by employees, if applicable. The plan is not insured.
This booklet has been prepared to meet the summary Plan description requirements of the Employee Retirement Income Security Act of 1974. The benefits provided under the Plan are subject to the terms and conditions of the group insurance contract issued by Blue Cross of Northeastern Pennsylvania and Pennsylvania Blue Shield, 70 North Main Street, Wilkes-Barre, PA 18711.
Name of Plan
The University of Scranton.
Employer and Plan Sponsor
The University of Scranton
Linden and Monroe Ave.
Scranton, PA 18510-4679
Phone: (570) 941-7767
Plan Administrator
The University of Scranton
Linden and Monroe Ave.
Scranton, PA 18510-4679
Phone: (570) 941-7767
Employer Identification Number
24-0795495
Plan Number
501
Participants
The benefits in this summary apply to active employees of The University of Scranton.
Contributions
The premiums for your benefits under the plan are paid by the employer
Plan Effective Date
2-1-99
Named Fiduciary
The University of Scranton
Human Resources Department
Linden and Monroe Ave.
Scranton, PA 18510-4679
Phone: (570) 941-7767
Plan Records
The records for the plan are reported on a calendar year basis beginning each January 1 and ending December 31.
Plan/Type Administration
The program described in this booklet is an employee welfare plan providing Hospital, Medical-Surgical and Major Medical benefits administered by Blue Cross of Northeastern Pennsylvania and Pennsylvania Blue Shield.
The benefits provided under this Plan and all statements in this booklet are subject to the terms and conditions of the Agreement between Blue Cross, Blue Shield and The University of Scranton.
Responsibilities for Plan Administration
Plan Administrator – The plan is to be administered by the Plan Administrator, also called the Plan Sponsor. It is to be administered by the Plan Administrator in accordance with the provisions of ERISA. An individual may be appointed by The University of Scranton to be Plan Administrator and serve at the convenience of the Employer. If the Plan Administrator resigns, dies or is otherwise removed from the position, The University of Scranton shall appoint a new Plan Administrator as soon as reasonably possible.
The Plan Administrator shall administer this Plan in accordance with its terms and establish its policies, interpretations, practices, and procedures. It is the express intent of this Plan that the Plan Administrator shall have maximum legal discretionary authority to construe and interpret the terms and provisions of the Plan, to make determinations regarding issues which relate to eligibility for benefits, to decide disputes which may arise relative to a Plan Participant’s rights, and to decide questions of Plan interpretation and those of fact relating to
the Plan. The decisions of the Plan Administrator will be final and binding on all interested parties.
Services of legal process may be made upon the Plan Administrator.
Duties Of The Plan Administrator
Plan Administrator Compensation
The Plan Administrator serves without compensation; however, all expenses for plan administration, including compensation for hired services, will be paid by the Plan.
Fiduciary
A fiduciary exercises discretionary authority or control over management of the Plan or the disposition of its assets, renders investment advice to the Plan or has discretionary authority or responsibility in the administration of the Plan.
Fiduciary Duties
A fiduciary must carry out his or her duties and responsibilities for the purpose of providing benefits to the Employees and their Dependent(s), and defraying reasonable expenses of administering the Plan. These are duties which must be carried out:
The Named Fiduciary
A "named fiduciary" is the one named in the Plan. A named fiduciary can appoint others to carry out fiduciary responsibilities (other than as a trustee) under the Plan. These other persons become fiduciaries themselves and are responsible for their acts under the Plan. To the extent that the named fiduciary allocates its responsibility to other persons, the named fiduciary shall not be liable for any act or omission of such person unless either:
appointment or the procedures; or
(2) the named fiduciary breached its fiduciary responsibility under Section 405(1) of ERISA.
Claims Administrator Is Not A Fiduciary
The cost of the Plan is funded as follows:
For Employee Coverage: funding is derived solely from the funds of the Employer.
For Dependent Coverage: funding is derived from the funds of the Employer and contributions made by the covered Employees.
The level of any Employee contributions will be set by the Plan Administrator. These Employee contributions will be used in funding the cost of the Plan as soon as practicable after they have been received from the Employee or withheld from the Employee’s pay through payroll deduction.
Benefits are paid directly from the Plan through the Claims Administrator.
Effective Date
Newly hired and rehired full-time employees and their eligible dependents will be eligible for the benefits described in this summary plan description on the first of the date of hire.
Persons who become eligible dependents of an enrolled employee after the effective date of the employee’s enrollment will be eligible for these benefits upon notification from employee of such additional dependents.
Each eligible employee must complete an application form.
Statement of ERISA Rights
The following statement of rights under ERISA is provided as required by regulation issued by the Department of Labor and is in the form suggested by the Department.
As a participant in your group insurance Plan, you are entitled to certain rights and protections under the Employee Retirement Income Security Act of 1974 (ERISA). ERISA provides all Plan participants shall be entitled to:
Examine, without charge at the Plan Administrator’s office and at other specified locations, such as work sites and union halls, all Plan documents including insurance contracts, collective bargaining arrangements and copies of all documents filed by the Plan with the U.S. Department of Labor, such as detailed annual reports and Plan descriptions.
Obtain copies of all documents and other Plan information upon written request to the Plan Administrator. The Administrator may make a reasonable charge for the copies.
Receive a summary of the Plan’s annual financial report. The Plan Administrator is required by law to furnish each participant with a copy of this summary annual report.
In addition to creating rights for Plan participants, ERISA imposes duties upon the people who are responsible for the operation of the Employee Benefit Plan. The people who operate your Plan, called "fiduciaries" of the Plan, have a duty to do so prudently and in the interest of you and other Plan participants and beneficiaries. No one, including your employer, your union or any other person, may fire you or otherwise discriminate against you in anyway to prevent you from obtaining a welfare benefit or exercising your rights under ERISA. If your claim for a welfare benefits is denied in whole or part, you must receive a written explanation of the reason for denial. You have the right to have the Plan review and reconsider your claim.
Under ERISA, there are steps you can take to enforce the above rights. For instance, if you request materials from the Plan and do not receive them within 30 days, you may file suit in a federal court. In such a case, the court may require the Plan Administrator to provide the materials and pay you up to $100 a day until you receive the materials, unless the materials were not sent because of reasons beyond the control of the Administrator. If you have a claim for benefits which is denied or ignored, in whole or part, you may file suite in a state or federal court. If it should happen that Plan fiduciaries misuse the Plan’s money or if you are discriminated against for asserting your rights, you may seek assistance from the U.S. Department of Labor, or you may file suit in a Federal court. The court will decide who should pay court costs and legal fees. If you are successful, the court may order the person you have sued to pay these costs and fees.
If you lose, the court may order you to pay these costs and fees (for example, if it finds your claim in frivolous). If you have any questions about this statement or about your rights under ERISA, you should contact the nearest area office of the Pension and Welfare Benefits Administration, U.S. Department of Labor listed in the telephone directory or the Division of Welfare Benefits Administration, U.S. Department of Labor, 200 Constitution Ave., N.W., Washington, DC 20210.
Agent For Service of
Legal Process on the Plan
The University of Scranton
Linden and Monroe Ave.
Scranton, PA 18510-4679
Phone: (570) 941-7767
Loss of Benefits
Upon 60 days written notice, the Plan Administrator may terminate this contract or, subject to Blue Cross and Blue Shield approval, may modify, amend or change the benefit provisions, terms, and conditions of the contract. No consent of any participant, or any other person referred to on the contract, shall be required to terminate, modify, amend or change the contract.
Plans maintained as a result of collective bargaining agreements are, of course, subject to change negotiated in the collective bargaining process.
If you are laid off, resign, or retire, all health care benefits described herein for you and for your dependents will cease at the end of the month in which the event occurs.
If the coverage described in this booklet is terminated because it is being replaced by another carrier, all benefits will cease on the date when such other coverage becomes effective.
Portability
Under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), if you terminate employment and obtain health insurance coverage elsewhere which has a pre-existing condition exclusion, you may be entitled to receive credit toward the exclusionary period, provided you have not had a bread in coverage of more than 63 days. At the time you terminate coverage with us, BCNEPA will provide you with a certificate of coverage showing the period of time during which you were covered under this program. This new insurer will reduce its exclusionary period, if any, in accordance with that information.
Coordination of Benefits
In order to avoid duplication of payment for covered services received by the participant, payment for benefits under this Plan will be coordinated with other group health Plans.
Such other Plan may include any company-sponsored Plan, including any group Blue Cross/Blue Shield Plan, franchise arrangements, or any company-sponsored Plan to which any employer contributes or makes payroll deductions. Such other Plan will not include blanket student accident coverage.
provisions of a 3.a. above shall not apply.
Blue Cross and Blue Shield may use such reasonable efforts as deemed suitable to determine the existence of other Plans but will be under no obligation to do so. Blue Cross and Blue Shield shall not be required to determine the existence of any contract or amount of benefits under any Plan except this Plan and the payment of benefits under this Plan shall be affected by the benefits under any and all other Plans only to the extent that Blue Cross and Blue Shield are furnished with information relative to such other Plan by the group or participant or any other organization or person.
When the benefits are reduced under the primary Plan because a participant does not comply with the Plan provisions, the amount of such reduction will not be considered covered services. Examples of such provisions are those related to second surgical opinions, prior certification of admissions and services and preferred provider arrangements.
This Coordination of Benefits provision does not apply to individual, non-group or group conversion policies.
Subrogation
Plan represents and warrants that the Summary Plan Description confers on the Plan rights of subrogation and third part recovery. Plan delegates or assigns these subrogation rights and third party recovery rights to Blue Cross of Northeastern Pennsylvania as the Plans agent for purposes of subrogation.
Blue Cross of Northeastern Pennsylvania shall undertake reasonable steps to identify claims in which the Plan has a subrogation interest and shall manage subrogation cases on behalf of the Plan. Blue Cross of Northeastern Pennsylvania shall be subrogated, and succeed to the rights of recovery of a participant for expenses incurred against any person or organization except insurers or policies of health insurance issued to and in the name of participant. In those instances where the subrogation recovery efforts of the participant’s attorney should, in the opinion of Blue Cross of Northeastern Pennsylvania, be compensated, the Plan delegates to Blue Cross of Northeastern Pennsylvania full authority to act on behalf of the Plan to negotiate reasonable attorney fees not to exceed thirty-three and one-third percent (33 1/3%) for personal injury cases, up to forty percent (40%) for medical malpractice cases and twenty percent (20%) for worker’s compensation cases. Any determination by Blue Cross of Northeastern Pennsylvania will respect to attorney fees shall be final and conclusive, unless overturned under a limited arbitrary and capricious standard of review. Blue Cross of Northeastern Pennsylvania shall provide the participant’s attorney with updated lien amounts, as requested, and shall work with the participant’s attorney to recover 100% of the Covered Services paid (unless such amount is compromised as set forth in Section C). Blue Cross of Northeastern Pennsylvania shall credit the plan with the amount recovered, minus, as applicable, a prorata share of the costs and the participant’s attorney fees.
In those instances where a plan’s subrogation lien should, in the opinion of Blue Cross of Northeastern Pennsylvania, be compromised, the plan delegates to Blue Cross of Northeastern Pennsylvania full authority to act on behalf of the plan to compromise the lien. Any determination by Blue Cross of Northeastern Pennsylvania with respect to subrogation liens shall be final and conclusive, unless overturned under a limited arbitrary and capricious standard of review.
The participant shall pay to Blue Cross of Northeastern Pennsylvania all amounts recovered by suit, settlement, or otherwise from any third party or his insurer to the extent of the benefits provided and paid under the plan less any attorney’s fees and expenses. The participant shall take such action, furnish such information and assistance, and execute such papers as Blue Cross of Northeastern Pennsylvania may require to facilitate enforcement of its rights and shall take no action prejudicing the rights and interest of Blue Cross of Northeastern Pennsylvania.
These provisions shall not apply where subrogation is specifically prohibited by law.
Consolidated Omnibus Budget Reconciliation
Act of 1985 (COBRA)
Employers with twenty (20) or more employees (as defined under COBRA to mean full or part-time and whether or not enrolled for coverage under this Contract) are subject to COBRA regulations. Employers with less than twenty (20) employees are not subject to COBRA regulations and cannot make available continuation coverage under this Contract after the Subscriber ceases to be an Eligible Person.
Upon timely notice from the Group, the Plan will make available continuation coverage, as required by COBRA, for all Employees and their Dependents determined to be qualified beneficiaries, as defined in Section 162 (k) (7) (B) of the Internal Revenue Code as amended from time to time, and Section 607 (3) of the Employee Retirement Income Security Act (ERISA), as amended from time to time. The Group shall retain full responsibility for notifying Employees of their rights to continuation coverage and administering the exercise of continuation rights, as required by COBRA. The Plan shall have no obligation to ensure that any termination instructions received from the Group comply with the requirements of COBRA. For purposes of COBRA, the Plan is not the administrator as defined under ERISA.
Each Employee has a right to continue coverage if:
Each Dependent has a right to continue coverage if:
Under the COBRA law, the Employee or an Eligible Dependent has the responsibility to inform the administrator (as defined under ERISA) of a divorce, legal separation, or a child losing dependent status under this Contract within sixty (60) days of the date of the later of the event or the date on which coverage would end under this Contract because of the event. The Group has the responsibility to notify the administrator of the Employee’s death, termination of employment, reduction in hours or Medicare entitlement. Similar rights may apply to certain retirees, spouses, and dependent children if the Group commences a bankruptcy proceeding.
When the administrator is notified that one of these events has happened, the administrator will in turn notify the qualified beneficiary within
fourteen (14) days of the notification that he/she has the right to choose continuation coverage. The qualified beneficiary has at least (60) days from such notification to inform the administrator of his or her decision to elect continued coverage. The qualified beneficiary will then have forty-five (45) days after notifying the administrator of his or her decision to pay the retroactive premium.
In the case of the Employee’s termination of employment or reduction in work hours, the coverage may be continued for up to eighteen (18) months. The eighteen (18) months may also be extended to twenty-nine (29) months if an individual is determined to be disabled (for Social Security disability purposes) and the administrator is notified of the determination within sixty (60) days. The affected individual must also notify the administrator within sixty (60) days of any final determination that the individual is no longer disabled. With respect to all other qualifying events, coverage may be continued for up to thirty-six (36) months. Furthermore, in no event will continuation coverage last beyond thirty-six months from the date of the event that originally made a qualified beneficiary eligible to elect coverage. The end of the maximum coverage period is measured from the date of the qualifying event does not result in a loss of coverage under this Contract until some later date.
However, the law also provides that continuation coverage may be cut short for any of the following five reasons:
Continuation During Family and Medical Leave
This Plan shall at all times comply with the Family and Medical Leave Act of 1993 as promulgated in regulations issued by the Department of Labor.
Leave taken under the Family Medical Leave Act shall be covered under this plan on the same conditions as previously provided, as though the Employee has been continuously employed up to the 12-week leave period.
If Plan coverage terminates during the FMLA leave, coverage will be reinstated for the Employee and his or her covered Dependents if the Employee returns to work in accordance with the terms of the FMLA leave. Coverage will be reinstated only if the person(s) had coverage under this Plan when the FMLA leave started, and will be reinstated to the same extent that it was in force when the coverage terminated. For example, Pre-Existing conditions limitations and other Waiting Periods will not be imposed unless they were in effect for the Employee and/or his or her Dependents when Plan coverage terminated.
Conversion
If the subscriber ceases to be a participant for this program because of layoff, disability, leave of absence or termination of employment, arrangements may be made to continue both Blue Cross and Blue Shield under the direct payment type of participant Agreements. However, if a participant becomes one of a group having benefits available under a Health insurance Program other than Blue Cross, he or she is not entitled to this conversion privilege.
If the participant dies, the surviving spouse and child may continue coverage under the direct payment type of subscriber Agreements.
Children who reach the maximum age limit specified in the program also have the privilege of converting to the direct payment type of subscriber Agreements.
Misrepresentations
If a false statement is intentionally made by the subscriber in obtaining coverage or benefits under this Agreement, or if the subscriber cooperates with a provider of service in the making of a false statement with the knowledge that such statement is false, this Agreement will be terminated immediately. Restitution will be sought by Blue Cross for any amounts paid to the subscriber because of any false statement or misrepresentation.
Covered Services
PCP Referred Self Referred
Deductible None $200/$600
Annual Out-of-Pocket Maximum None $1,000/$3,000
Lifetime Maximum Unlimited $1,000,000
Precertification Penalty None $300 penalty for late
Precertification
NO PRECERTIFICATION
ON FILE: NO PAYMENT
Coinsurance 100% coverage 80% coverage
Choice of Hospital Hospital associated Accredited facilities
With FPH nationwide
Inpatient Hospital Services 100% 80%
Precertification Required $300 penalty if late
Precertification
Outpatient Hospital Surgery 100% 80%
Precertification Required $300 penalty if late
Precertification
Anesthesia 100% 80%
Surgeon/Assistant Surgeon 100% 80%
Pre-Admission Testing 100% 80%
PHYSICIAN SERVICES
Choice of Physician Physicians participating Any licensed accredited
With First Priority Health physician
PCP/Specialist $15 PCP copay 80%
Office Visits $25 Specialist copay
Pediatric Immunizations $15 copay if office visit 80%
Not subject to deductible
Routine GYN Exams $25 copay 80%
MATERNITY SERVICES
Maternity Care $25 copay for first visit; 80%
Then 100%
Invitro & Invivo Fertilization Not covered
Pediatric Visits (In Hospital) 100% 80%
Sterilization (Vasectomy/Tubal) Not covered
TESTS
Allergy Tests & Treatments $15 PCP copay 80%
$25 Specialist copay
PCP Referred Self Referred
Lab Tests 100% 80%
Mammography 100% 80%
X-rays 100% 80%
EMERGENCY SERVICES
Emergency Medical/Accident $35 copay; waived if admitted
THERAPY SERVICES
Dialysis, Chemotherapy, Radiation Therapy 100% 80%
Cardiac Rehabilitation 100% 80%
36 sessions/12 week period
Precertification required
Occupational Therapy 100% 80%
45 visits per year Precertification required
Physical Therapy 100% 80%
45 visits per year Precertification required
Respiration Therapy 100% 80%
Precertification required
Cognitive Therapy 100% 80%
45 visits per year Precertification required
Speech Therapy 100% 80%
45 visits per year Precertification required
OTHER SERVICES
Durable Medical 100% 80%
Equipment Orthotics & Prosthetics $2,500 annual maximum Precertification required
Home Health Care 100% 80%
Precertification required $300 penalty if late
Precertification
Hospice 100% 80%
Precertification required 180 day lifetime maximum
$300 penalty if late
Precertification
Ambulance 100% 80%
Oral Surgery 100% 80%
Precertification required $300 penalty if late
Precertification
Impacted Wisdom Teeth Not covered
Spinal Manipulation Not covered
Skilled Nursing Facility 100% 80% (90 days per year)
Precertification required
PCP Referred Self Referred
Transplants 100% No self-referred coverage
PAC required
PHARMACY
Prescription Drugs $10 copay at community No self-coverage
Pharmacy (90 day supply) (emergency Rx covered
$20 mail order copay under base HMO policy)
(for 90 day supply)
Mandatory generic
MENTAL HEALTH/SUBSTANCE ABUSE SERVICES
Inpatient Mental Health 100% 80%
35 days/calendar year, precertification required
Outpatient Mental Health $10 copay 50%
20 visits/year, precertification required
Inpatient Substance Abuse 100% first course 80% first course
2nd course reduced to 50% 2nd course reduced to 50%
90 day lifetime maximum, precertification required
Outpatient Substance Abuse 100% 80%
30 visits/calendar year Additional 30 or equivalent partial
may be exchanged on a 2:1 basis for up to 15 non-hospital
residential days, precertification required
Detoxification 100% 80%
7 days per admission, 4 admissions per lifetime
Section I. Definitions
and drugs of abuse listed as scheduled drugs in The Controlled Substance, Drug, Device and Cosmetic Act (35 P.S.§780-101 et seq.).
2. ALTERNATIVE TREATMENT PLAN – A voluntary program whereby the Participant is offered cost-effective treatment alternatives in lieu of the stated covered services in the Agreement, without compromising the quality of care. First Priority Health’s Care Management Department, in cooperation with the Primary Care Physician, organizes and coordinates managed care through multidisciplinary resources.
supervision of medication that usually can be self-administered. Custodial care essentially is personal care that does not require the continuing attention of trained medical or paramedical personnel. In determining whether a person is receiving custodial care, the factors considered are the level of care and medical supervision required and furnished. The decision should not be based on diagnosis, type of condition, degree of functional limitation or rehabilitation potential.
First Priority Health, which is subject to periodic review and modification by a committee of Physicians and Pharmacists.
Equipment which:
Professional health care services for a condition which requires immediate medical attention to preserve life or stabilize health; such services are available on an Inpatient or Outpatient basis, twenty-four (24) hours per day, seven (7) days per week.
* Ambulatory Surgical Facility
* Durable Medical Equipment Supplier
* Freestanding Dialysis Facility
* Freestanding Outpatient Facility
* Home Health Care Agency
* Home Infusion Therapy Agency
* Hospice
* Inpatient Non-Hospital Residential Facility
* Orthotics and Prosthetics Supplier
* Outpatient Psychiatric Facility
* Pharmacy
* Psychiatric Hospital
* Rehabilitation Hospital
* Skilled Nursing Facility
* Substance Abuse Treatment Facility
16. GENERIC EQUIVALENT DRUG -
Any drug Product that is considered to be therapeutically equivalent to other pharmaceutical equivalent products by the Food and Drug Administration, has received an "A Code" in the FDA "Approved Drug Products with Therapeutic Equivalence Evaluations," and is in compliance with applicable state generic substitution laws and regulations.
18. HOME HEALTH CARE AGENCY -
A Facility Other Provider which has been approved by the Joint Commission on the Accreditation of Healthcare Organizations or First Priority Health which:
Inpatient diagnostic and therapeutic
Services for the diagnosis, treatment and care of injured and sick persons by or under the supervision of Physicians;
* Skilled Nursing Facility
* Nursing Home
* Custodial Care Home
* Health Resort
* Spa or Sanitarium
* place for rest
* place for the aged
* place for the treatment of mental
illness
* place for the provision of Hospice care, or
* personal care home
be postponed until the Participant returns to the First Priority Health service are.
* Certified Addiction Counselor
* Nurse Practitioner
* Chiropractor
* Occupational Therapist
* Clinical Psychologist
* Optometrist
* Clinical Nurse Specialist
* Physical Therapist
* Dentist
* Physician Assistant
* Independent Clinical Laboratory
* Podiatrist
* Registered Nurse
* Licensed Practical Nurse
* Social Worker
* Nurse Midwife
* Speech Therapist
Referred Covered Services".
prevent disability following disease, injury or loss of body part.
54. TRANSITIONAL LIVING FACILITY – A facility that renders Long-Term Residential Care. This type of facility can be licensed, when appropriate, by the Department of Health. However, a facility providing Long-Term Residential Care is not to be considered an Inpatient Non-Hospital Residential Facility rendering inpatient Non-Hospital Residential Care. Specific Transitional Living Facilities include half-way houses, group homes or supervised apartment settings.
55. WRITTEN REFERRAL – Prior initial Authorization documented in writing, on a form provided by First Priority Health, authorizing a Participant to receive Covered Services from a Provider other than the Primary Care Physician.
Section II. Covered Services
Except in an emergency as described in Section II.G. of this summary, the following services will be provided to Participants when Medically Necessary and at or through the Participant’s Primary Care Physician’s office of record, or at other Participating Providers upon initial Prior Authorization by the Participant’s Primary Care Physician. Payment will be made for Covered Services provided by a Non-Participating Provider if Medically Necessary and upon initial Prior Authorization by the Participant’s Primary Care Physician and First Priority Health’s Medical Director. Covered Services from the Primary Care Physician include:
The referral to or designation of a specialist shall be pursuant to a treatment plan approved by First Priority Health, in conjunction with the Primary Care Physician, the Participant and, as appropriate, the Specialist Physician. When possible, the Specialist Physician must be a Participating Professional Provider. Covered Services from the Primary Care Physician include:
1. Office visits during office hours and during non-office hours when Medically Necessary. Participant is responsible for a Copayment for each such visit in the amount shown on the "Covered Services when coordinated through your Primary Care Physician".
are permitted to select a specialist
participating within the plan to obtain maternity or medically necessary gynecological care. This includes medically necessary and appropriate follow-up care and written referrals for diagnostic testing related to maternity and gynecological care, without prior approval from their Primary Care Physician. Such health care services should be within the scope of practice of the selected participating professional provider, who is responsible for keeping your Primary Care Physician informed of all health care services provided. This Covered Service is exempt from any Deductibles or dollar limits.
Copayment – If a Participant has an office visit with their Primary Care Physician, the Participant is responsible for the appropriate Copayment in the amount shown for Primary Care Physician Office Visits on the "Covered Services when coordinated through your Primary Care Physician".
Participants may utilize their Primary Care Physician for Obstetrical Services. Participants are responsible for the appropriate Copayment in the amount shown for Obstetrical Services – Primary Care Physician Office Visit on the "Covered Services when coordinated through your Primary Care Physician". A Copayment is charged for the first obstetrical office visit. No charge is made for second and subsequent obstetrical office visits.
Except in an emergency as described in Section II.G. of this Summary, the following services will be provided to Participants when Medically Necessary and at or through the Participant’s Primary Care Physician’s office of record, or at other Participating Providers upon Prior Authorization by the Participant’s Primary Care Physician. Payment will be made for Covered Services provided by a Non-Participating Provider if Medically Necessary and upon initial Prior Authorization by the Participant’s Primary Care Physician and First Priority Health’s Medical Director. Outpatient services include:
* The cost of diabetic equipment and supplies, including blood glucose monitors, monitor supplies, insulin, injection aids, syringes, insulin infusion devices, pharmacological agents for controlling blood sugar and orthotics.
* Outpatient self-management training and education, including information on proper diets, under the supervision of a licensed health care professional with expertise in diabetes.
* Coverage for outpatient self-management training and education benefits, including information on proper diets, will be provided when performed in a hospital setting by a participating facility.
Except in an emergency as described in Section II.G., covered services will be provided to a Participant by a Participating Specialist Physician or at a Participating Hospital Outpatient department if, Medically Necessary and upon Prior Authorization by Participant’s Primary Care Physician. Standing Referrals – If the Plan Participant meets our established criteria of having a life threatening, degenerative or disabling disease, they may receive upon request, a standing
referral to a specialist with clinical expertise in treating the disease; or utilize the specialist to provide and coordinate all care needs related to their condition. The referral to or designation of a specialist will be for a treatment plan approved by First Priority Health. Payment will be made for Covered Services provided by a Non-Participating Provider if Medically Necessary upon Prior Authorization by the Participant’s Primary Care Physician and First Priority Health’s Medical Director. Specialist Physician services include, but are not limited to:
Copayment
Emergency – In an emergency as described in Section II.G., the services listed above will be covered without Prior Authorization, subject to all conditions and requirements set forth in Section II.G.
A Participant who is hospitalized by a Participating Physician, if Medically Necessary and upon Prior Authorization from Participant’s Primary Care Physician and First Priority Health’s Utilization Management Department, is entitled to the following Covered Services only at Participating Hospitals and Participating Skilled Nursing Facilities. Payment will be made for Covered Services provided by a Non-Participating Provider if Medically Necessary and upon Prior Authorization by the Participant’s Primary Care Physician and First Priority Health'’ Medical Director. Covered Services in Skilled Nursing Facilities are limited to those which are Medically Necessary and which constitute Skilled Inpatient Care. Inpatient Hospital and Skilled Nursing Facility Covered Services include:
payment by First Priority Health to the Participating Hospital or Participating Skilled Nursing Facility of the per-diem or other agreed-upon rate established between First Priority Health and the Participating Hospital or the Participating Skilled Nursing Facility and the private room rate.
provided for the removal and transport of the organ from a living donor or cadaver only when the recipient is a First Priority Health Participant and only to the extent covered services are unavailable from any other source.
Copayment – Participant is responsible for a Copayment in the amount shown for Inpatient Services on the "Covered Services when coordinated through your Primary Care Physician".
Emergency – In an emergency as described in Section II.G. the services listed above will be covered without prior authorization subject to all the conditions and requirements set forth in Section II.G.
Except in an emergency as described in Section II.G., the following Covered Services are provided only when Medically Necessary and when the First Priority Health Regional Referral Center (RRC) is notified and coordinates the Participant’s care before the Covered Services are rendered. Alcohol and/or Drug Abuse Covered Services include:
Treatment for Alcohol and/or Drug Abuse or dependency shall be provided according to an individualized treatment plan, subject to a lifetime limit of one-hundred-twenty (120) visits.
Covered Services involve diagnosis, Detoxification, medical treatment and medical referral services by the RRC for Alcohol and/or Drug Abuse. Covered Services also include:
Participant out-of-area students may receive Outpatient Alcohol and/or Drug Abuse treatment out of the First Priority Health service area if:
If Inpatient treatment is required, the Participant must return to the First Priority Health service area to utilize coverage.
2. Inpatient Detoxification – Participant is eligible for Inpatient Detoxification Covered Services in either a Participating Hospital or an Inpatient Non-Hospital Residential Facility. This Inpatient Detoxification Covered Services is subject to a lifetime maximum of four (4) admissions per Participant. Reimbursement per admission is limited to seven (7) days of treatment or an equivalent amount.
The following services shall be covered under Inpatient Detoxification treatment:
3. Inpatient Non-Hospital Residential Care – Participant is eligible for thirty (30) days per Calendar Year for Inpatient Non-Hospital Residential Care in an Inpatient Residential Facility, subject to a ninety (90) day lifetime limit. Inpatient Non-Hospitals Residential Care Covered Services include:
Copayment – Participant is responsible for the appropriate Copayment in the amount shown for Inpatient Alcohol and/or Drug Abuse treatment on the "Covered Services when coordinated through your Primary Care Physician".
F. MENTAL HEALTH CARE SERVICES
Except in an emergency as described in Section II.G., the following Covered Services will be provided to Participants only when Medically Necessary and when First Priority Health’s Regional Referral Center (RRC) is notified and coordinates the Participant’s care before the Covered Services are rendered.
Participant out-of-area students may receive Outpatient Mental Health treatment out of the First Priority Health service area if a) the Primary Care Physician and RRC coordinate the care, and b) the Participant maintains Full-Time Student status and attends classes. If the Participant has Inpatient mental health care coverage under the Agreement’s Mental Health Care Services Rider and Inpatient treatment is required, the Participant must return to the First Priority Health service area to utilize coverage under the Agreement.
Copayment – Participant is responsible for the appropriate Copayment for each visit in the amount shown for Outpatient Mental Health Visits on the "Covered Services when coordinated through your Primary Care Physician".
Emergency services are defined as any health care service provided to a plan participant after the sudden onset of a medical condition that manifests itself by acute symptoms of sufficient severity or
severe pain, such that a prudent layperson, who possesses an average knowledge of health and medicine, could reasonably expect the absence of immediate medical attention to result in:
Emergency services are available on an inpatient basis, twenty-four (24) hours per day, seven (7) days per week.
First Priority Health will reimburse the plan participant or their health care provider for the reasonable cost of emergency medical and hospital services (less appropriate Copayments) performed within or outside our service area by participating or non-participating providers without prior authorization. When processing a claim for emergency services, First Priority Health Plus will take into consideration the presenting symptoms as an emergency by a prudent lay person, and the services provided.
What to do in an emergency
If a situation arises where the plan participant feels emergency services are required, they should seek treatment immediately, because even the slightest delay may be harmful to their health. If the health care provider determines that emergency services are necessary, he or she will initiate necessary intervention to evaluate and, if necessary, stabilize the condition. The emergency care provider is not required to obtain prior authorization for emergency services from First Priority Health and the plan participant will only
Be responsible for the outpatient emergency
Room copayment identified in the "Covered
Services" section of this summary.
If a plan participant is referred to the emergency room by their Primary Care Physician, they will only be responsible for the Primary Care Physician copayment.* If a plan participant is admitted to the hospital from the emergency room, the emergency room copayment is waived.
Conditions that require immediate medical treatment as emergencies include, but are not limited to:
* Uncontrolled or excessive bleeding.
* Acute pain requiring immediate attention, such as but not limited to, suspected heart attack or severe shortness of breath.
* Serious burns.
* Poisoning.
* Convulsions.
* Loss of consciousness.
Once the plan participant’s condition is stabilized, their care could be transferred from a non-participating provider to one within the network.
For Non-Emergency Services outside the First Priority Health service area,
Participants can receive Out-of-Area Care for an Unexpected Condition a) if they are traveling in the service are of an HMO that participates in the Away From Home Care Program and b) if they contact the HMO Blue USA Away From Home Care Coordinator for the coordination of care for the unexpected condition. Out-of-area non-Emergency Services which are not coordinated by an Away From Home Care Coordinator are not covered. Emergencies as described in Section II.G. need not be coordinated through this program.
I. REHABILITATION COVERED SERVICES
Durable Medical Equipment, the initial provision of Prosthetics and the initial provision of Orthotics and the initial provision of hearing aids, as listed below, if Medically Necessary and approved by the Participant’s Primary Care Physician and First Priority Health’s Utilization Management Department are covered. Instructions and appropriate services required for Participant to properly use the item such as attachment or insertion are also covered. Replacements are not covered, except as certified medically necessary for children.
Covered Durable Medical Equipment, Prosthetics and Orthotics includes but is not limited, to the following:
First Priority Health has the right to require prior authorization by First Priority Health for Prescription Drugs in order to determine medical necessity. A Participating Physician will advise the Participant when prior authorization is required prior to prescribing the drug. If the Participant utilizing a Non-Participating Physician, the First Priority Participating Pharmacy will advise the Participant when prior authorization is required prior to dispensing the drug. As soon as the authorization is obtained by the Participant, coverage for the drug will be available. Should a Participant elect not to obtain authorization from First Priority Health prior to receiving the Prescription Drug and is subsequently determined that the Prescription Drug was not Medically Necessary, no benefits will be provided by First Priority Health.
Each prescription is limited to a maximum 34-day supply, with up to five (5) refills when authorized by a licensed physician, Prescriptions must be filled at a First Priority Health Participating Pharmacy.
There is a $10 generic pharmaceutical Copayment. Copayments are payable directly to the Participating Pharmacy for each prescription.
Mail Services Inc. The mail order program provides significant cost savings when obtaining prescription medications.
Each Maintenance Prescription Drug is limited to a ninety day (90) supply based on the prescriber’s directions for use and/or maximum daily dosages as indicated in the drug information literature and further subject to the supply limits authorized by the prescriber on the prescription order. Prescriptions are refillable for a period not in excess of one (1) year from the date written and further subject to refill limitations as set forth in federal and/or state law or by the prescriber.
The Maintenance Prescription Drug copay is $20 generic pharmaceutical copayment.
Participants may receive coverage at the reduced level of payment, as described in the "Self-Referred Covered Services", without initial prior authorization by the Participant'’ Primary Care Physician, only if the Participant follows the self-referral procedures as described in this Section;
The services are listed in Section II.L.1. or Section II.L.2; and First Priority Health determines that the services are Medically Necessary.
Before a Participant receives Self-Referred Covered Services, the Participant must complete and sign First Priority Health’s Self-Referral Form. Copies one (1) and two (2) of the Self-Referral Form should be sent by the Participant to First Priority Health within fourteen (14) calendar days, but no later than 180 calendar days from the date of service. Failure to submit the completed and signed Self-Referral Form to First Priority Health within 180 calendar days from the date of service, will result in the denial of payment. Copy three (3) is to be given to the Participant’s self-referred Provider on the date of service. Copy four (4) is for the Participant’s records. For Self-Referred Covered Services described in Section II.L.2., the Self-Referral Form applies to the number of days authorized by First Priority Health in one Pre-Certification. Subsequent visits and/or Pre-Certifications require additional Self-Referral Forms.
First Priority Health will inform the Participant’s Primary Care Physician of the Self-Referred Covered Services received by the Participant, to assist the Participant’s Primary Care Physician with the coordination of the Participant’s future care.
b. Outpatient laboratory and x-ray services, EKG’s and other diagnostic services, as outlined in Section II.B.3.
Prior to receiving the Self-Referred Covered Services identified in this Section, in addition to completing the Self-Referral Form in accordance with this summary, Participant must receive initial Pre-Certification from First Priority Health’s Utilization Management Department. To receive Pre-Certification, the Participant must phone First Priority Health’s Utilization Management Department and provide evidence that the Self-Referred Covered Services are Medically Necessary. Although a Physician or Physician'’ office staff may phone First Priority Health for Pre-Certification on the
Participant’s behalf, it is the Participant’s responsibility to ensure that initially Pre-Certification occurs prior to the date of service. When First Priority Health has determined that the Self-Referred Covered Services are Medically Necessary, First Priority Health will issue a Pre-Certification number to the Participant. It is the Participant’s responsibility to include First Priority Health’s Pre-Certification number on the Self-Referral Form before the Participant submits the Self-Referral Form to First Priority Health and the Provider, in accordance with this summary.
Should the Participant fail to obtain initial Pre-Certification, when required, the Participant shall be liable for payment of a penalty equal to the first $300 of charges for Covered Services. Such penalty shall not be applied toward the Participant’s Out-of-Pocket Coinsurance Maximum.
The following are Self-Referred Covered Services which require the Self-Referral Form and initial Pre-Certification:
Section III. Exclusions
26.Costs related to any court appearance, proceeding or hearing.
Section IV. Participant Eligibility
At the direction of the Plan, First Priority Health will enroll the Subscriber and his/her spouse and all unmarried and unemployed dependent children under 19 years of age as participants for the coverage described herein.
Each eligible dependent child participant is covered from birth until: (a) the end of the calendar year in which he/she reaches their 19th birthday, (b) the end of the month in which he/she marries or becomes employed or (c) the end of any period during which he is incapable of self-support because of a disabling abnormality or condition of illness or injury. Eligibility for continuation of such disabled children will be initially determined by First Priority Health.
Unmarried dependent student participants will be covered to age 23 if they are attending on a full time* basis an accredited college, university, technical or specialized school and are pursuing a course of study requiring at least 2 years which will lead to a degree or certificate upon completion.
* The term ‘full-time" does not include those students attending night school or summer school only, or those attending school on a part-time basis. The initial determination of eligibility will be made by First Priority Health.
Section V. Other Provisions
The identification card issued by First Priority Health to a Participant pursuant to the Agreement is for identification purposes only. Possession of an identification card
confers no right to services or covered services under the Agreement, and misuse of such identification card may be grounds for initial termination of a Participant’s coverage pursuant to Section IV. If the Participant who misuses the card is the Subscriber, coverage may be terminated for the Subscriber as well as any Dependents. To be eligible for services or benefits under the Agreement, the holder of the card must be a Participant on whose behalf all applicable administrative fees under the Agreement have been paid. Any person receiving services or covered services which he or she is not entitled to receive pursuant to the provisions of the Agreement shall be charged for such services or covered services at prevailing rates.
If any Participant permits the use of his or her identification card by any other person, such card may be retained by First Priority Health, and all rights of such Participant and his or her Dependents, if any, pursuant to the Agreement shall be initially terminated immediately, subject to the Grievance Procedure attached in Exhibit C of the Agreement.
If a Subscriber terminates coverage with First Priority Health, it is the Plan’s responsibility to obtain the identification cards of the Subscriber and affiliated Participant and to return the cards to First Priority Health.
Participants will receive covered services under the Agreement only when Medically Necessary. First Priority Health may determine whether any covered service provided was Medically Necessary, and First Priority Health has the option to initially select the appropriate Participating Hospital to render services if hospitalization is necessary. Decisions as to Medical Necessity are subject to review by First Priority Health Medical Director, or his/her Physician designee.
The Medical Director of First Priority Health shall have initial authority to determine whether the use of any treatment, procedure, Provider, equipment, drug, device or supply (each of which is herein after called a "Service") is Experimental or Investigative.
such evidence must include well-designed investigations that have been reproduced by non-affiliated authoritative sources with measurable results supported by the positive endorsements of national medical bodies or panels regarding scientific efficacy and rationale; and
PEER REVIEWED MEDICAL LITERATURE means two (2) or more U.S. scientific publications which require that manuscripts be submitted to acknowledged experts inside or outside the editorial office for their considered opinions or recommendations regarding publication of the manuscript. Additionally, in order to qualify as Peer Reviewed Medical Literature, the manuscript must actually have been reviewed by acknowledged experts before publication.
and Drug Administration: (1) at the time the services is rendered; (2) for the purpose for which it is rendered; and (3) for the manner in which it is rendered, the drug, device, supply or equipment shall be deemed to be Experimental or Investigative.
Participant is subject to all the rules and regulations of each Hospital and other facility in which covered services are provided.
Participant may, for personal reasons, refuse to accept procedures, medicines or courses of treatment recommended by a Participating Physician. If such Participating Physician (after a second Participating Physician’s opinion, if requested by Participant) believes that no professionally acceptable alternative exists, and if after being so advised, Participant still refuses to follow the recommended treatment procedure, Participant will receive no further treatment for the condition involved. In such case neither the Providers nor First Priority Health will have further responsibility to provide any of the covered services available under the Agreement for treatment of such condition. First Priority Health will provide written notice to Participant of a decision not to render further treatment for a particular condition. The decision is subject to the Grievance Procedure attached in Exhibit C of the Agreement. Treatment of the condition involved will be resumed in the event Participant agrees to follow the recommended treatment or procedure.
No person other than a Participant is entitled to receive benefits for Covered Services under this Agreement.
Furthermore, First Priority Health will arrange payments of Covered Services to be made directly to Participating Providers furnishing Covered Services under this Agreement. However, First Priority Health reserves the right to make payments directly to Participants.
The right of a Participant to receive payment is not assignable nor may the right to receive Covered Services be transferred by a Participant.
No action at law or in equity may be maintained against First Priority Health for any expense or bill unless brought within the statute of limitations for such cause of action.
Participating Physicians maintain the physician-patient relationship with Participant and are solely responsible to the Participant for all Medical Services which are rendered by Providers.
Information contained in the medical records of Participants and information received from Physicians, surgeons, Hospitals or other health professionals incident to the doctor-patient relationship or hospital-patient relationship shall be kept confidential in accordance with the Agreement.
Except in cases of emergency as provided under Section II.G. of the Benefit Summary, services are available only from Participating Providers, and First Priority Health shall have no liability or obligation whatsoever on account of any service or covered service sought or received by a Participant from any Provider or other person, entity, institution or organization unless prior arrangements are made by First Priority Health.
Notwithstanding anything in the Agreement to the contrary, First Priority Health may, upon consideration of the Plan, elect to provide covered services pursuant to an approved Alternative Treatment Plan for services that would otherwise not be covered. All decisions regarding the implementation of alternative care or alternative treatment to be provided to a Participant shall remain the responsibility of the Primary Care Physician and/or the Attending Physician and the Participant.