What is the Royal Card?
The Royal Card is the multiple-purpose photo ID card for
all students, faculty and staff at the University of Scranton. It also offers a
menu of additional services:
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Where can I use my Royal Card?
Once you set up your Royal Card as a deposit account you
can use it for:
- All University dining facilities
- University Bookstore
- Byron Recreational Complex
- Campus Vending Machines
- Laundry facilities in residence halls
- University Printing Services (duplicating)
- Weinberg Memorial Library copy machines, internet
printing, and fax service
- Special Event tickets
- Biology and Chemistry supplies
- Payments in the Bursar's Office toward tuition or
telephone bills
- Parking decals and fines
- University Players shows and events
- Off-campus merchants who participate in the Royal
Card Merchant Program
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How do I obtain a Royal Card?
Incoming freshmen whose photos are taken during summer
Orientation sessions will receive their Royal Card in the mail during the month
of August.
Arrangements are made through College of Graduate and Continuing Education and
the Graduate School for photos and distribution of Royal cards.
All students, faculty or staff who have not had pictures
taken should visit the Royal Card Office on the first floor of St. Thomas Hall,
Monday thru Friday between 8:30AM and 4:00PM.
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How do I set up a Deposit Account?
Deposit Accounts are set up when a student, faculty, or
staff member completes a contract and returns it with a minimum $25.00 initial
deposit. After that, deposits can be made in person, through the
Online
Card Office, through the mail at the Bursar's Office in St. Thomas Hall,
and at the Royal Card value transfer machines located in the Gunster Center and
the Weinberg Memorial Library.
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How does someone add funds to a deposit
account?
Deposits can be made in person at the Bursar's office in
St. Thomas Hall, though the mail, at the RoyalCard value transfer machines
located in the Gunster Student Center and the Weinberg Memorial Library, and
through the
Online
Card Office . In addition to depositing funds online, you can also access
your account balance and view your transaction history.
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What do I do if my Royal Card is lost
or stolen?
You should report a lost or stolen Royal card immediately
to the Royal Card Office. The card will be deactivated and you will be issued a
new card. There will be a $10.00 charge for each replacement card.
Report Lost Cards: Monday thru Friday (8:30AM to 4:00PM) -
(570) 941-6181
After Hours, call Public Safety at (570) 941-7888.
If you suspect your card has been stolen, you can suspend
activity on the card through the
Online
Card Office.
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What do I do if my Royal Card is not
working?
Occasionally a Royal Card cannot be read by the card
readers. There can be a variety of reasons for this. Most often it is because
the magnetic strip on the back of the card becomes damaged or the data encoded
on the strip becomes scrambled. To prevent damage it is recommended that you
keep the card away from magnets, stereos, televisions and computers or anything
that may have magnetic activity. The Royal Card should be returned to the Royal
Card Office immediately so that it can be re-encoded.
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How do I make account balance
inquires?
The remaining balance in your Royal card account will
appear on the cash register or card reader display whenever a purchase is made.
After the purchase is keyed in your card is passed through the register or
reader and the amount of the purchase is deducted from your account via the
magnetic strip on the back of the card. This system ensures instant and
accurate adjustments to your account.
You can also perform an account balance inquiry by using
the
Online
Card Office.
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How does the Merchant Program work?
 University of Scranton Royal Card holders can use their cards for
debit purchases at a number of merchants in Scranton and the surrounding area.
Click
here for a current list of participating merchants.
Look also for "Royal Card Accepted Here" window
decals to identify participating downtown merchant locations.
Merchants who are interested in participating in the
Merchant Program may contact Ms. Connie Wisdo, Directory of Technology
Develpment & Innovation, at (570) 941-4123.
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How do I contact the Royal Card
Office?
Royal Card Office Phone Number: (570) 941-6181
Location: St. Thomas Hall, Room 102
Hours: Monday thru Friday (8:30AM to 4:00PM)
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